Confidentiality
Clients come to Harcourt with matters they have rarely, if ever, shared elsewhere. The firm understands the weight of that trust. Confidentiality is not a feature of the service. It is its foundation.
- Harcourt does not disclose client relationships, discuss mandates, or comment on outcomes — under any circumstances.
- The firm does not produce case studies or publish references without explicit written authorisation.
- Consulting directors are bound by strict confidentiality commitments, reaffirmed annually, and continuing beyond any engagement.
- Internal governance structures ensure these standards are upheld without exception.
- No engagement — its existence or its substance — is used for any purpose other than serving the client.
Initial conversations are treated with the same discretion as formal mandates.